Common ProblemsQ: Where is your factory located? A: Our factory is based in Guangzhou, Guangdong, China. Should you need it, we can arrange pickup from the airport or hotel for a visit to our factory and showroom. Discover firsthand the expertise and craftsmanship behind our premium products.
Q: Are you a factory or a trading company?
A: We are a comprehensive manufacturer specializing in design, production, marketing, and export. Our integrated approach ensures high standards of quality and innovation.
Q: Can I get a sample before I order?
A: Yes, we offer samples for material quality checks at a nominal fee. Payment for samples and shipping costs will be required upfront. Experience the superior quality before making your decision.
Q: Can you make customized logo or design?
A: Absolutely, OEM/ODM services are available. Products can be tailored to meet customer specifications, including colors, logos, plugs, packaging, and more. Personalize your order for a unique brand experience.
Q: How do you guarantee the quality of your products?
A: We maintain a dedicated laboratory for rigorous quality testing to ensure superior quality. Our factory is staffed with specialized quality control professionals who meticulously oversee the production process and conduct thorough inspections. Excellence is our standard.
A: Our factory is staffed with specialized quality control professionals who meticulously oversee the production process and conduct thorough inspections.
Q: What is the lead time of the products?
A: For stock items, we can ship within 5 days. For custom orders, the production lead time is generally around 20 working days. Timely delivery of premium products is our commitment.
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